West Bend 74766 Countertop1500-Watt Convection Toaster Oven Review

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(More customer reviews)I wrote two reviews for this oven because I ended up purchasing it twice. The first one shocked me with its terrible functioning, but as of purchasing the second one, I have no complaints with its operation (thus far). I wonder if these ovens suffer from some quality control issues. In order, here are my reviews:
Review #1: This is quite possibly one of the worst appliances I have ever bought in my life and I seriously hope my model is simply defective.
(1) It entire oven itself shakes and buzzes. The vibrations are terrible.
(2) The glass door touches the front of the oven and makes a loud buzzing noise. If you push against the handle, it quiets down a bit, but it's still as loud as a hair dryer. Not a comforting noise, especially listening from another room. I would say it's like listening to a bathroom fan or a jackhammer (from 2 blocks away).
(3) The fan is noisy. It starts and stutters and makes noises as if it is hitting the metal enclosure inside. If you've ever run your finger against a fan to hear the whup-whup-whup noise it makes, then you know what it sounds like. Except it's against metal, which is more worrisome.
I was so excited when I bought it and now I'm just disgusted and sad instead. It was originally going to get 1 star because it cooked food as it was supposed to. I gave it another star for having options and features. But with an oven this noisy, it's not worth it. Especially if you're paying full price. I'm glad that I paid 1/3 of what it is listed at, at a Dept. Store. However, I nearly jumped out of my skin from fright when I started it and it is going back tomorrow.
Extra note: Is it operator-error or an imbalanced countertop? I pulled out the contractor's level to double-check. My counter top is perfectly level, it was not sitting on anything unbalanced, and it was not touching any other appliances. It's the oven.
Review #2: So being the ever-lasting optimist (or just someone who can't let a good deal go), I purchased another one. I noticed that one leg was shorter than the others, and created an imbalance, but decided to try it anyway. When I clicked the "on" switch and turned the dial to 400 degrees, I held my breath, stepped back, and cringed... but the fan turned on with a gentle and not unpleasant whir. This was markedly different than the last 74766 I purchased, which buzzed and rattled. So I conclude that perhaps it was just a quality control issue. But at the price these were originally sold at, I would have hoped there were no issues! However, now that the mechanical issues are out of the way, I can finally review the oven itself.
It starts up relatively quietly and works well, has several features, though I didn't see a rotisserie option - that is in a different model, but it broils, bakes, and toasts. It comes with a very handy metal pizza disc, and can accommodate up to 12" pizzas and a whole roaster chicken; mind you - not at the same time. It is a bit large but not more than any 1.7 cubic ft. microwave, plus, it's shorter. There is a removable tray at the bottom (pulls out at the front for cleaning) and it comes in stainless or black knobs. I like the auto-shutoff timer option, and prefer the old-fashioned knobs to a digital interface. The oven itself seems sturdy enough, and has a nice metal handle (not plastic like others). It cooked quickly and relatively quietly. I am looking forward to roasting chickens and prepping dishes without needing my regular oven. But I can guarantee that I will be watching this oven closely for mechanical defects, which I'm sad about. If you buy something, you hope not to worry about it breaking! Nevertheless, if you're not paying full price for this oven, it's worth a try. Just buy two ;)

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Perfect as a second oven or as an energy-efficient alternative to turning on the full-size oven, this 1500-watt countertop appliance effectively warms, broils, toasts, and bakes/roasts a variety of foods quickly and easily. The toaster oven provides three user-friendly control knobs for selecting the temperature, time, and heat source (top, bottom, or both depending on the function desired). It even comes with a convection feature for cooking food up to 35-percent faster. The oven's full-range temperature-control knob ranges from 150 to 450 degrees F, and its 60-minute timer offers automatic shut-off with a bell signal or can be set to the "stay on" position. In addition, the appliance's extra-large capacity accommodates four slices of toast at a time, a 12-inch pizza, or a family-size casserole. Other highlights include a chrome-plated oven rack; three rack positions; a 12-inch flat, perforated pizza disc for browning and cutting; a bake pan and broil grid; a nonstick interior; a power indicator light; and a removable crumb tray for quick cleanup. The countertop oven measures approximately 15 by 18 by 10-1/5 inches and carries a one-year limited warranty.

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Waring Pro TCO600 1500-Watt 6-Slice Convection Toaster Oven Review

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(More customer reviews)When I first started to look for a replacement for my old (very, very) Black and Decker SpaceSaver toaster oven I had a long list of requirements. As I hadn't shopped for a toaster oven in about 30 years I didn't realize that those stipulations were wildly optimistic. After months of frustrating research (and one very bad purchase), I was left with two show-stopping requirements: no Teflon (or Teflon-like) coating because of the fumes that emits, and an "I am done" sound that didn't shatter my eardrums and cause my dog to run away from home.
The TCO600 meets both of those requirements. There is no Teflon coating - just bare metal. (I would have preferred the old style blue/black enamel like my old toaster oven had and like my real oven has, but, as I said, I gave up on most of my "prefers".) The sound when the timer (60 minute) is complete is one "ding". That I love.
I'm pleased with the unit so far. The convection fan is quiet, the oven heats to the temperature set. I've used it to bake a few things and was satisfied. Haven't yet used the broiler. The toaster is not the most convenient to use, and you cannot choose a setting and leave it there. (One must turn the timer past 20, then turn it to whatever you think might be the right setting for the bread and wait for the timer to turn it off.) The toast was not bad at all.
It is nice looking, chrome front, painted silver metal along the sides and top. That chrome is going to show every fingerprint that touches it, but it's wiped clean easily enough. It does get hot, as toaster ovens do, but it hasn't caused any problems. The crumb tray is very accessible in the front of the unit. I do like the analog dials rather than pushbutton digital stuff.
It's a bigger footprint than I was looking for. My old unit was not called "SpaceSaver" for nothing: it was small outside and huge inside.
I have not had any problems with the oven being on the same circuit as the refrigerator. My house is fairly new, so maybe that makes a difference.
I've had it about two months. So far, so good.


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Whether it's breakfast, lunch, or an afternoon snack, this versatile six-slice toaster oven features an extra-large capacity and convection technology for toasting, baking, convection baking, and broiling a variety of foods--everything from a tall roast to a full 12-inch pizza. The unit's fully adjustable 150- to 450-degree F thermostat allows for precise cooking with consistent results, while light to dark toast settings accommodate individual preferences. Its 60-minute timer provides added convenience. Other highlights include a see-through door for quick viewing, a brushed stainless-steel front panel, and a removable crumb tray for quick cleanup. An oven rack, baking pan, and broiling tray come included. The 1500-watt toaster oven measures 13-1/2 by 21-1/5 by 9 inches.

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Sanyo SK-CV8S Digital Convection 6-Slice Toaster Oven Review

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(More customer reviews)Sanyo SK-CV8S Digital Convection 6-Slice Toaster Oven
At exactly the the three-month mark since purchase, I have to report this is NOT a well-made unit. I'd had trouble with it over the last week, and determined yesterday that the cause was total failure of the lower heating elements. Doesn't matter if I get it repaired or replaced, or I don't. Nothing should fail so totally, so fast. I've retracted my earlier review and dropped this to One Star. My apologies to anyone who relied on this review and purchased this product. See below for all the Good Things I had to say about it and now regret publishing.
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I've had this oven for six weeks now. When I purchased it, no one had reviewed it yet, so it was a minor gamble (a friend had an earlier Sanyo 4-slice convection toaster oven, and had nothing but good things to say about it.) In a solo household, there's little need for six or even four slices of toast, but I was looking more for oven replacement than toasting. Still, I like toast, and when you buy a "toaster oven", you know it's going to do some things well, and others not so well. Note: although the manufacturer notes the Temperature Selection ranges from 140°-500°, the only setting which allows for 500° is the Broil setting.
Toast: The Sanyo does best producing toast from thick, soft breads, turned once during toasting; for me, at least, this is a minor inconvenience. The best result was with Arnold's Cinnabon Bread. Rye bread comes out either hot and pale or light brown and totally crunchy; I find that English muffins need a quick broil after their initial toasting. Did I mention I like a nice brown on my toast and especially on English muffins? It does a pretty good job on toasting bagels, although again, if you're fond of brown, a quick top broil might be in order. Note: In no case did I toast more than two pieces of anything; your toasting experience may vary significantly from mine.
Baking: The Sanyo excels at this, with one minor "miss". So far, I've made 'from the can' biscuits (great results); 'from scratch' chocolate chip cookies (quite good, no burnt bottoms); frozen pizza (the built-in pizza mode does a very good job with that, and is also good for reheating pizzeria pie slices); baked potato (no need to turn it over); two-crust apple pie, which came out just fine, although I second-guessed the manufacturer's placement for baking and had to adjust to get the top to brown (note: Believe their placements); and finally, pound cake loaf. The pound cake loaf was the "miss". The cake certainly baked well enough, but due to the location of the heating elements, the side of the loaf facing the glass never got any color. If you can put up with a partly 'blonde' pound cake, no problem. I should mention that I used a Pyrex loaf pan, not metal. Better results might be obtained with a dark metal pan; or, perhaps I should have pushed the pan further back in the oven.
I haven't tried any casseroles, meat loaves, or chickens in it yet, and I haven't used the convection bake, but that will come next. Given the performance so far, I have no reason to expect any problems.
Pros: with six different positions for the baking rack, you have all the control you can want, and the baking pan and pizza pan are great in use. The pizza pan has a very slight lip, so it's also useful under fruit pies to catch any drips. Removing the crumb tray is simple and it is easy to clean, as is the inside of the oven. Yes, it gets hot, but not dangerously so (unless you have cats or small children around, in which case the usual cautions about stoves and ovens apply here.) Caution: Nothing should be stored or even placed directly on top of the oven, whether in use or not; the surface could be marred.
Cons: The broiling pan is quite flimsy and I doubt it will ever lay flat in use.
Bottom line: Read the manual (it's full of helpful details on rack placement and how to use the various features) and you'll have few if any problems with this unit.

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Black & Decker CTO6301 Digital Advantage Stainless-Steel 6-Slice Convection Toaster Oven Review

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(More customer reviews)After my horrible experiences with the Black & Decker TRO700S 4-Slice Toast-R-Oven, Stainless Steel, I swore I wouldn't buy another Black & Decker toaster oven. But when I was checking out several toaster ovens at Bed Bath & Beyond, low and behold there was this particular model available. Compared to the other models around, this one had the best combination of features and size for the price. The Krups convection oven felt cheaply made, unwarranted for the price. The other oven I considered, a Kitchen Aid convection oven, was very well made and looked great, except it did not have a convection feature and the elements were poorly exposed. I wanted to check out the Sanyo SK-VF7S Digital Convection Oven, Stainless Steel Finish that has been getting great reviews, but unfortunately this store didn't carry it. So, I decided to take a chance on "fool me thrice, shame on me". At least I could take it back to the local store if it didn't work out.
This Black & Decker oven is much better made than the TRO700S. It's also a bit bigger and has more solid feeling controls. It's also digital, so you don't have an annoying ticking sound while cooking. It also seems more robust than the Sanyo, potentially delivering more value for the money.
The Good: Excellent design, versatile tray system, non-stick inner surface, decent crumb guards over the heating elements, great capacity (it'll even accommodate a 12" pizza), wide viewing area, and even cooking. There are a lot of nice functions, including "bagel"--the bottom heats at half the top temperature, so it doesn't crisp the bottom of the bagel too much (nice). The exterior does get hot, like most toaster ovens, and its even worse with a brushed steel surface; however, the right side (where the convection fan is located) tends not to get scalding hot. The BROIL mode works well, despite not having the convection feature functioning. And although the toasting function takes long to work, it does brown the toast evenly.
The Not-so-good: The digital controls are confusing and take some time to figure out. The directions are OK, not great--but you definitely need to read them. The display does not have a clock, as one usually finds on digital appliances, but this is OK--once you realize it. The unit beeps at you when you select a cooking function, and it's rather loud. The convection feature only works in BAKE mode, not BROIL--I found this strange and disappointing. When you use it, there is no count-down indication of toasting progress (unlike with timed cooking/baking); you just have to trust that it will stop at the right time. Lastly, this product is designed more as an oven than a toaster--a single piece of toast takes about 50% longer to toast than in a conventional toaster. However, the workaround is to move the shelf to the upper position and then just flip the toast once it has browned on one side. Only a minor inconvenience. Also, there is no backlight to the LCD display, so if you're cooking at night in low light it's a little difficult to see the display details.
Overall, I give this unit a thumbs up... for now. I trust that since I didn't find any initial defects, it should operate well going forward. It is not a perfect oven, but then it seems NO company out there is bothering to perfect the convection/toaster oven. Sometimes I think I should go into product design, as I see so many flaws that can be easily avoided. Anyway, you won't go wrong getting this oven. :-)
NOTE: I really recommend seeing a toaster oven in person before buying it. This way you can get a sense of how it looks, feels, and operates. It's that tangible experience you just can't get on-line. Also, you can save more buying it in person (I paid $67 with tax, at BB&B with a 20% off coupon). However, if you aren't able to get to a store that has the appliances you're interested in, then you have to rely on what you see on-line. I hope my review helps you in your decision.

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A useful addition to any busy kitchen, this convection toaster oven helps make mealtime a snap, whether keeping up with the everyday demands of an on-the-go family or cooking for a crowd during the holidays when additional cooking space comes in handy. Its user-friendly, push-button control panel and digital display help ensure easy programming. The oven's heat can be adjusted up to 450 degrees F, and its functions consist of toast, broil, bake, and convection bake (convection cooking helps food cook quickly and evenly with no hot spots). Use the appliance for anything from toasting up to six slices of bread at time to broiling a chicken or baking a casserole or pizza for dinner--its extra-deep curved interior makes it possible to accommodate larger size dishes and pies up to 12 inches. It also offers preset function buttons for automatically cooking a variety of popular menu items such as bagels, pizzas, frozen snacks, potatoes, and cookies. Other highlights include a 120-minute timer that shuts off automatically after the elapsed time, an audible bake and toast signal bell, a nonstick interior, upper and lower oven-rack positions, an "on" indicator light, and a glass door for viewing the cooking process at a glance. Accessories include a pizza pan, a baking pan, and a removable crumb tray. With its beautiful, brushed-stainless-steel exterior, the toaster oven measures approximately 17-3/4 by 14 by 11-1/2 inches.

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Broil King POV-35 Professional Half Sized Stainless Convection Oven/Broiler Review

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(More customer reviews)Very pleased with this unit after 6 weeks of use. It does three racks of cookies perfectly, unlike my conventional oven that does best one sheet at a time on the center rack. A pan of chicken parts took 30 min. @ 325. It has plenty of room for Pizza stones and Pampered Chef stone ware sheets. Also, if you are disgusted with the "China Syndrom" that permeates most retail products, this is manufactured in Italy. The price was better in January, glad that I made a decision to buy it then.
MORE : after a year, this is a BEST purchase, bakes bread great, would buy it again!!

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Black & Decker CTO7100B Toast-R-Oven Digital Rotisserie Convection Oven Review

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(More customer reviews)This B&D oven makes outstanding rotisserie meats and is a big leap in value over a traditional toaster oven, with one significant drawback: it's a very mediocre toaster. In fairness, nowhere on the packaging does this product say "toaster" -- it's simply described as a convection rotisserie oven. But if you're considering an upgrade over a standard toaster oven like I was, you're probably hoping for the best of all worlds: rotisserie, convection oven, and toaster. It nails the first two, but is merely acceptable on the third.
Rotisserie: It takes a few tries to get a feel for the timing, but once you do, you get really outstanding roasts and restaurant-quality rotisserie chicken. The rotisserie keeps juices circulating inside, so the meat doesn't dry out like when you bake it the standard way. Some have noted that it isn't really big enough for chicken, and it can be a squeeze. But if you tie the legs with cooking twine (which you should do anyway, to prevent burning), you can cook a 4-1/2 to 5 pound bird, and anything smaller is easy (the manual suggests 3-1/2 as a limit, but you can push that a bit). Pork and beef roasts are ridiculously easy -- just stab it through with the skewer and put it in -- and absolutely delicious. I'm surprised at those who say the rotisserie isn't worth it, because to me, it's the best thing about this device. Well worth the upgrade over a non-rotisserie convection oven.
Convection oven: If you're not interested in the rotisserie, you can get a good non-rotisserie convection oven for $30-$40 less. That's still $30-$40 more than a standard toaster oven, but it's worth it. A standard toaster oven isn't really for baking. It's good for reheating or melting cheese on something, but that's about it. A good convection oven like this one can be used for anything you do in a normal oven. Lasagnas (in a 9x9 pan), breads, pizzas (up to 12-inch), desserts, etc. -- all of these can be done here because the oven regulates its temperature reliably. Furthermore, the smaller size and the convection fan (which circulates the air to regulate temperature and speed cooking slightly) mean less energy. Why use a giant oven to cook a small dish? Pre-heating is quicker, cooking times are shorter, and the food is just as good. The broiler also works well.
Toaster: Again, B&D doesn't promote this as a toaster, though it does have a toaster setting. It toasts pretty evenly (no worse than a standard toaster oven on that front), but the larger size of the oven (compared to a toaster) means it takes a long time, and the toast tends to dry out. You can tinker with the settings a bit, and if you position the rack close to the heating element, it turns out fine, but expect it to take a few minutes longer than a normal toaster or toaster oven. This may also mean that you're giving back some of the energy you save by using it as an oven.
Two other drawbacks to be aware of: (1) it takes a fair amount of cabinet space, since it is a few inches wider, deeper, and taller than most toaster ovens, and (2) the glass on the front is not double-layered, and thus gets very hot -- be careful if you're using it with small children around.
Beyond that, this is a solid product. After six months of use, I'm happy I bought it, and am really glad to have another way to cook outstanding meat during the winter months when it's too cold to grill.

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Deni 10400 Quick-n-Easy 10-4-Quart Convection Oven Review

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(More customer reviews)Hello all, I have had my Deni oven for about 5 years now and it still works fine ! I have had at least 5 Jetstream Ovens burn out on me over the last 15 years or so,none lasting much over a year ! But I tell you no lie the Jetstream Ovens puts the Deni and the FlavorWave to shame when it comes to cooking things like Air Fried Chicken,pizza and hot dogs ! I did not have to turn my chicken over when I used the Jetstream Ovens because of the high air output of the Jetstream Ovens"4000 RPM fan speed"! But I do have to turn the chicken over when it comes to the low air output of the Deni and FlavorWave ovens!
The Deni and FlavorWave are far more durable then the Jetstream Ovens,but when it comes to cooking,they just can't compete,their air output is way too low !!! The FlavorWave cooks far better then the Deni,on a scale of 1 to ten...10 being the highest I would give the FlavorWave maybe a high 7 to a low 8,and I would give the Deni a five or low 6,but the JetStream Ovens I would give a high 9 or 10 ! I hate the fact that the Jetstream Ovens don't last long,and I wish I could find a durable low priced convection oven with the same high 4000 RPM fan speed of the Jetstream Ovens,but after looking for many years I have had no luck what so ever !
I give the Deni a 4 out of 5 over all rating because I love how durable and reliable it is ! The Deni seems to be the most durable out of the 3 ovens! But as far as cooking goes,it needs a far more powerful fan in it! When I cook pizza in the Deni the top comes out fine but the bottom comes out soft and half uncooked! I have to overcook the top in order to cook the bottom the way I like it! The FlavorWave did a better job with the pizza! On a scale of 1 to ten I would give the Deni a 4 on pizza,the FlavorWave would get a 7 or 8 and the Jetstream would get a 9 or 10! I must warn you that the Jetstream can blow any light weight toppings on the pizza around if you don't put a rack right above the pizza to hold and keep the toppings in place. But to me that's a small price to pay. As far as air fried chicken goes that is where the JetStream Oven blows the Deni and the FlavorWave completely away !
I would rate the Deni a 4, the FlavorWave a 7 and the Jetstream oven a 10 + when it comes to Air Fried Chicken . The FlavorWave gets a 7 because it does a good job on the chicken, its nice and juicy on the inside and the skin is done fairly well . Now when it comes to the Jetstream..not only is the chicken nice and juicy, but the skin is cooked to Perfection!!!! It comes out better then real fried chicken skin,but without all the grease ! I am hooked on the Jetstream oven mostly because of how great of a job it does on cooking Air Fried Chicken !!!
Let me say it again, I hate the durability or lack of durability of the Jetstream ovens, and I and many others wish Nesco would make their ovens to last !
Nesco won't even offer an extended warranty on their Jetstream ovens,so what does that tell you about the quality or lack of durability of the Jetstream ovens ? But it still looks like I have to buy another Jetstream oven if I want the best Air Fried Chicken in town ! I still wish someone would make a high air output convection oven that is durable,so that I could tell Nesco where to go with their great cooking,low durability,falling apart,and cracking into many pieces Jetstream ovens !!!!!!!
As far as the Deni oven goes,I can say it is very very durable,no melting parts,no cracking,no falling apart ! On the other hand,it is only so so when it comes to cooking with its weak low speed fan !
Here's how I rate the 3 ovens on a scale of 1 to ten 10 !
Deni
Durability 10
Cooking5
FlavorWave
Durability 9
Cooking 7 or 8
Jetstream
Durability 3
Cooking 9 or 10


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Hamilton Beach 31197 Countertop Oven with Convection and Rotisserie Review

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(More customer reviews)Actual rating 4 1/2 stars. A half point deduction for door misalignment. The door doesn't seal like it's suppose to. It's not really a seal but a much larger gap than allowed. Either the the frame or the door is slightly warped. A minor error, however, as it still bakes near perfectly and I didn't detected any real heat escaping. I still consider the build of the oven very good.
I tested all features and they work excellent. Convection is very good and cooks much faster and is quiet. Much more quiet than the Toastmaster convection which was extremely noisy! This feature is also handy for quick warm-ups or making bread rise. The rotisserie also works very good. You must tie the the chicken up well, however.
The timer does not exactly stop on zero. It seems to go on 2 minutes or more. Again, a minor thing. Just compensate for this. It could be because the timer is also the on\off switch.
Using a drugstore temperature gauge I found the reading between the gauge and the oven off by about 25-50 degrees. However, everything cooks excellent using the oven degree markings. No undercooked items. In fact, this thing cooks much faster than recommended time in most recipes, sometimes much faster! For instance, on its rotisserie feature I found a 3 1/2 pound chicken could of been done about 15 minutes (or more) earlier than the recommended 2 hours! A roll recipe I found bakes about 25% faster than the recipe called for and I didn't even use the convection feature for either! (Note: The oven degree reading and the drugstore temp gauge reading were the same when using the convection feature.)
One caveat: I did find the the broil feature slightly weak for red meats, (it more like bakes it) but it did cook the fish nicely (crisp skin) at near exact recommened times.
When using this oven over 400 degrees the sides and top of the oven gets hot, including the controls! I must note this oven has no insulation of any kind. It also has no oven light, but one is not really needed, but it would be nice.
Includes a pamphlet type cookbook that is only a guide, but it does give sample recipes for every feature. Enough to get you started on what it is capable of. Includes two racks, a roast pan with separate grill rack, and a aluminium pizza pan with small holes througout. For handy cleanups the bottom of the oven can be easily pulled out and washed.
To give you some idea of its size, it can handle a 12" pizza, two if you have another of its pizza pan. (Though I never tried it). The rotisserie can handle up to a 5lb chicken. The oven a 7lb roast chicken. The oven interior is about 12" front to back (not including curved glass door), about 13" side to side, and about 10" from top burner coil to bottom burner coil, with each coil about 1/4" to 1" away from the metal surface respectively. The roast pan that comes with it has an inside dimension (excluding the lips) of about 11 1/2" by 9 3/4".
Overall, a very good small oven for the price.

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For everything from cooking a 5-pound chicken to baking two 12-inch pizzas or a birthday cake, this extra-large countertop oven makes it possible to cook whole meals without turning on the full-size oven. Three simple-to-use control knobs allow for setting the temperature from 150 to 500 degrees F; for choosing the function--broil, convection, bake, or rotisserie; and for turning the unit off or selecting the cook time--turn the knob to the left for "continuous on" or to the right for 10 to 120 minutes of cooking time. Its convection method continuously circulates heated air around food, resulting in even heating and 33-percent faster cooking times than a traditional oven. Or use the revolving rotisserie rack to cook meat to moist, tender perfection. Other highlights include a power indicator light, a see-through window for checking on food at a glance, a stay-cool handle, and an easy-to-clean design. Accessories include two oven racks, a slide-out tray, rotisserie forks on a rotisserie rod (rotisserie skewer), a rotisserie lift, and a pizza pan. Not sure where to start? Hamilton Beach throws in a user manual with recipes for roast chicken, baked potatoes, meat loaf, pumpkin cookies, muffins, and much more. The countertop oven measures approximately 21 by 18 by 15-1/2 inches and carries a one-year limited warranty.

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Hamilton Beach 31506 Convection 6 Slice/Broiler Toaster Oven Review

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(More customer reviews)Just bought this yesterday from Bed and Bath. Today I tried the toast feature. Used the light brown setting on some bagels, came out light brown. Next the dark brown setting; came out dark brown and not burnt. It works. As for the rack not being attached to the door(this appears to be an issue for some); this oven has two levels for the rack, this means you can't have that feature. The crumb tray removal is fine, you just need to wait until the oven cools off before removing it. It's also good as baking rack if you wanted to use it as one. Another problem with these units is a convection fan that's really loud. Not this one. Very quiet. Can't even tell it's on. The only thing I found so far that could be a problem are the metal strips on the door. One is right behind the handle and is rather easy to touch if your not careful.

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